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Terms of Sale

Terms of sale

The short, readable version of what you agree to when you buy a pass.

Last updated 1 November 2026

01

Passes

A pass is personal but transferable. Send us the new name at least 48 hours before the conference and we update it free of charge.

02

Refunds

Full refunds until 30 days before the conference. After that, passes can be transferred but not refunded.

03

Changes to the program

Speakers sometimes cancel. We will replace sessions with care, but the lineup can change and this does not entitle you to a refund.

04

Photos and video

Common areas and stages are filmed. Ask for a coloured lanyard at the desk if you prefer not to appear in photos.

05

Liability

We take great care to run a safe event. Our liability is limited to the price of your pass, except where the law says otherwise.

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